Shipping and Transport costs

Our indicated delivery times are not binding. The delivery takes place with stock goods usually after receipt of the open invoice amount. For non-stocked products, delivery will take place within the statutory delivery period of 30 days from the date of order. Excluded are goods that are designed and produced according to customer requirements. Here the delivery time depends on the finalization of the project and the availability of used materials or purchased parts. We expressly point out that no exact information on delivery dates of orders can be made according to customer requirements. The customer accepts this with an order from us and accepts this fact.

The customer is informed by us and informed about availability and delivery times of purchased goods. If an ordered product is no longer available without own fault, then both the customer and DCC are entitled to withdraw from the purchase contract. Already provided services will be refunded.
We refer to any deviating delivery times on the respective product page.

Our prices are total prices. They include all taxes including VAT and duties but excluding shipping costs. They also do not include the costs of delivery or installation.

In the event of delivery to a non-EEA country, the consumer must bear all import and export charges, including any applicable duties, fees and charges, and take care of the customs clearance required by law.

Shipping prices for small packages (gloves) in Europe are € 8,90.

Conditions of use(Shipping):
If ordered goods can not be delivered due to a faulty specification of the customer in his master data or by his non-presence at the selected delivery address, the costs for the repeated shipping and a handling fee of 12 € will be charged gross. After the second unsuccessful delivery attempt, the costs for Shipment & Handling will be invoiced and deducted from the purchase price of the goods. In this case, the order will automatically be canceled and the balance, less all costs and handling fees, will be returned to the customer.

Ordered goods shall be deemed delivered upon delivery to the parcel service, the customer shall be responsible for verifying the whereabouts of his goods using the tracking number which we provide and deposit in the webshop for each order. Questions about the whereabouts of goods or clarification regarding delivery must be made by the customer himself to the responsible parcel service GLS.